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Dial-A-Ride Transportation

Dial-A-Ride is a shared ride curb to curb service for rural residents of Schuyler County who live beyond 3/4 miles of the fixed route bus service.   The bus travels from rural areas to the villages of Watkins Glen and Montour Falls.  There are no eligibility requirements and no applications to complete to utilize Dial-A-Ride transportation. The bus will arrive at the end of your driveway or in front of your home and transport you to a single destination. Fixed route service can be accessed in the villages Montour Falls and Watkins Glen.

PLEASE NOTE: If you are scheduling a Medicaid Ride, you must call Medical Answering Services at 1.866.753.4480. You may also fax: 315.299.2786. Click here to visit the website.

Who can use Dial-A-Ride?: Anyone in the towns of Hector, Catherine, Cayuta, Dix, Montour, Orange, Reading and Tyrone.

Where does it go?: Watkins Glen & Montour Falls: To any address within the villages.

When does it go?: Mondays & Fridays. Your time of arrival & departure depends on where you live.  See posted schedule.

How do I make a reservation? Call 607-535-3555 by noon Thursday fro a ride on Friday.  By noon Friday for a ride on Monday.

Fares

All Passengers Price
Pick up in zip code 14891 or 14865 $2.00/Each Boarding
Pick Up in Other Zip Code  $4.00/Each Boarding

Schedule For East Half of County

DAY            ARRIVAL      DEPARTURE 
Monday  9:15 AM  12:00 PM
Friday  11:15 AM  2:00 PM

 

East Half County Zip Code  
14818 Burdett
14841 Hector
14886 Trumansburg
14863 Mecklenburg
14889 Newfield/Van Etten
14805 Alpine
14824 Cayuta
14869 Odessa

 

Schedule For West Half of County

DAY            ARRIVAL      DEPARTURE 
Monday  11:15 AM  2:00 PM
Friday  9:15 AM  12:00 PM


West Half County Zip Code  
14812 Beaver Dams
14815 Bradford
14840 Hammondsport
14893 Wayne
14887 Tyrone
14837 Dundee
14876 Reading Center
14878 Rock Stream

 

Reservations

Making a Reservation: Please request your ride no later than noon the business day before your desired transportation. Pick up address is limited to Schuyler County. Medicaid requests must be received through Medicaid Answering Services (MAS). No direct Medicaid transportation requests are accepted.

Payment: All fares are cash or ticket only and exact change. Currently, month passes are not available for Dial-A-Ride services. Tickets may be purchased in $1.00 increments and used in lieu of cash.

Cancellations: Please call and cancel your ride as soon as possible. Three no-shows, or excessive cancellations may result in a 90 day refusal of transportation.We realize that plans can change at the last minute; therefore, riders are allowed three no-shows in a three month time-frame before transportation is suspended.

Important Information
  • Enhanced door-to-door service is available upon request to a person who may need assistance guiding them to/from their first entrance door to the bus. Drivers may not go through doors or carry packages through doors.
  • Personal care attendants or aides travel FREE with the rider provided he/she travels to/from identical places with the rider as reserved. Otherwise, the aide is considered a travelling companion and must pay the appropriate fare.
  • Pick up time may be an hour or more before you've scheduled the bus arrival, depending on the number of reservations for the day. Please plan accordingly.
  • Confirmation calls are made after 12:00 PM the business day prior to travel. You must have a working phone number for us to leave a message with your confirmed pick up time.
  • You may only transport as many packages as you and your riding companions can carry. Riders may use backpacks or collapsible rolling cards to make transporting purchases to/from the bus easier. Drivers are not permitted to assist with packages.