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Call 607.535.3555 to speak with the mobility manager, schedule a Dial-A-Ride appointment, ask questions or offer suggestions, or for lost & found items.

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Title VI Complaints

  • Schuyler County Transit (operated by The Arc of Schuyler), operates its programs and services without regards to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discrimination practice under Title VI may file a complaint with Schuyler County Transit by writing or calling: Amber Simmons | Mobility Manager of Chemung and Schuyler Counties | The Arc of Schuyler | 210 12th Street | Watkins Glen, NY 14891. For more information on Schuyler County Transit's civil rights program and the procedures to file a complaint, contact 607.535.3555, email schuylercountytransit@arcofschuyler.org or visit our administrative office at 210 12th Street, Watkins Glen, NY 14891.
  • A complainant may file a complaint directly to the NYS Department of Transportation by contacting the Title VI Unit in NYSDOT's Office of Civil Rights: NYSDOT | 50 Wolf Road | Albany, NY 12232 | Phone: 518.457.1129 | Email: OCR_TitleVI@dot.state.ny.us. Complaint forms may also be acquired at any of the NYSDOT 11 Regional Offices.
  • A complainant may file a complaint with the Federal Transit Administration by filing a complaint with the: Office of Civil Rights | Attn: Title VI Program Coordinator | East Building, 5th Floor - TCR | 1200 New Jersey Avenue, SE | Washington, DC 20590.
  • Form Título VI de la Información en Espanol